Outage in 1E
DEX Client Connectivity issues with West Europe 1
Resolved MinorIncident Report
Summary AI Generated
The 1E DEX service experienced client connectivity issues with the West Europe 1 switch infrastructure, causing client disconnections over a 3.3-hour period. Affected clients were able to reconnect automatically during the incident. The issue was resolved after implementing a fix and monitoring the results.
We are investigating an issue which is causing client disconnections from the West Europe 1 switch infrastructure.
Clients will reconnect automatically.
We will keep you updated with the status of this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 03/03/2026 07:14PM
This incident has now been resolved. No further connectivity issues have been observed.
MONITORING
4 days ago - at 03/03/2026 05:57PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
4 days ago - at 03/03/2026 04:01PM
We are investigating an issue which is causing client disconnections from the West Europe 1 switch infrastructure.
Clients will reconnect automatically.
We will keep you updated with the status of this issue.
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