Outage in 1Password

Degraded platform performance

Resolved Minor
July 28, 2022 - Started almost 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

We are aware some subset of customers are experiencing issues connecting to our ent.1Password.com service and our team is investigating.
Components affected
1Password AWS EC2 (us-east-2) 1Password AWS RDS (us-east-2) 1Password AWS ELB (us-east-2)
Latest Updates ( sorted recent to last )
MONITORING almost 2 years ago - at 07/28/2022 08:01PM

We are continuing to monitor the situation.

MONITORING almost 2 years ago - at 07/28/2022 07:27PM

We are continuing to monitor the situation.

MONITORING almost 2 years ago - at 07/28/2022 07:01PM

We are continuing to monitor the situation.

MONITORING almost 2 years ago - at 07/28/2022 06:43PM

We are continuing to monitor the situation.

INVESTIGATING almost 2 years ago - at 07/28/2022 06:20PM

We are continuing to monitor the situation.

INVESTIGATING almost 2 years ago - at 07/28/2022 05:43PM

We are continuing to investigate this issue.

INVESTIGATING almost 2 years ago - at 07/28/2022 05:29PM

We are aware some subset of customers are experiencing issues connecting to our ent.1Password.com service and our team is investigating.

Latest 1Password outages

Degraded performance when logging in using SSO or via the 1Password web interface and app - 9 days ago
Partial Outage Causing Authentications to Fail - 16 days ago
Partial Outage of Admin Console Affecting Multiple Regions and Enterprise Customers - about 1 month ago
We are investigating reports of users having issues with the 1Password browser extension. - 2 months ago
We are investigating reports of users having issues when trying to login to 1Password using the app and the web interface. - 3 months ago

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