Outage in 1Password

Outbound support email outage

Resolved Minor
September 16, 2024 - Started 19 days ago - Lasted about 9 hours
Official incident page

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Outage Details

We are currently experiencing issues with email delivery due to an outage with one of our upstream vendors. This is affecting the sending of emails by our Technical Support teams. Our team is actively monitoring the situation and working closely with the vendor to resolve the issue as quickly as possible. Add "CRITICAL" to support requests if applicable and one of our managers will contact you directly.
Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 09/16/2024 12:35PM

This incident has been resolved.

INVESTIGATING 19 days ago - at 09/16/2024 03:53AM

We are currently experiencing issues with email delivery due to an outage with one of our upstream vendors. This is affecting the sending of emails by our Technical Support teams. Our team is actively monitoring the situation and working closely with the vendor to resolve the issue as quickly as possible. Add "CRITICAL" to support requests if applicable and one of our managers will contact you directly.

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