Outage in 1Password

Automated User Provisioning not sending welcome email to users confirmed by 1Password SCIM Bridge

Resolved Minor
October 02, 2024 - Started 2 months ago - Lasted 2 days
Official incident page

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Outage Details

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/04/2024 05:11PM

This incident has been resolved.

MONITORING 2 months ago - at 10/03/2024 11:29PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 months ago - at 10/03/2024 02:44PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 2 months ago - at 10/02/2024 11:41PM

An issue is preventing us from sending account confirmation emails to SCIM-provisioned users after they accept their invitation.

Users are still confirmed automatically by the 1Password SCIM Bridge and you can continue to provision users normally.

You may want to proactively distribute communications to your teams letting them know they may not receive a confirmation email. They should be able to sign into their new 1Password account approximately five minutes after accepting their invitation.

Members of the Owners or Administrators group in 1Password can check the status of provisioned users on the People page of your 1Password account.

We are still investigating the cause and will provide an update when we have more information.

INVESTIGATING 2 months ago - at 10/02/2024 10:38PM

We are currently investigating this issue.

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