Outage in 1Password

Billing Infrastructure update has led to some degraded flows

Resolved Minor
January 15, 2025 - Started 6 days ago - Lasted 32 minutes
Official incident page

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Outage Details

We've identified an issue with our Billing Service. This is affecting: - Partnerships API - Apple Subscription events - Google Subscription events The cause of this incident has been identified and is under remediation
Latest Updates ( sorted recent to last )
MONITORING 6 days ago - at 01/15/2025 05:34PM

A fix has been implemented and we are monitoring the results

IDENTIFIED 6 days ago - at 01/15/2025 05:10PM

We've identified an issue with our Billing Service. This is affecting:
- Partnerships API
- Apple Subscription events
- Google Subscription events

The cause of this incident has been identified and is under remediation

Latest 1Password outages

Browser Extension Login Access Degraded - about 1 month ago
Business accounts will find the Activity Log via the Admin Console unavailable - about 2 months ago
Issues processing Apple and Google Subscriptions - 3 months ago
People and Invitations pages are not working correctly for some Family and Team Accounts. - 3 months ago
Automated User Provisioning not sending welcome email to users confirmed by 1Password SCIM Bridge - 4 months ago

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