Outage in 1Password

Some customers unable to sign in to their 1Password account

Resolved Major
March 11, 2025 - Started 19 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigating intermittent issues affecting sign-ins and loading sections in the 1Password app and browser extension. Users may see errors such as "Can't sign in. The request took too long." or "We're having trouble loading this section." Our team is working to resolve this as quickly as possible.
Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 03/11/2025 07:18PM

This incident has been resolved.

MONITORING 19 days ago - at 03/11/2025 06:37PM

We've deployed a fix and will continue to monitor it.

IDENTIFIED 19 days ago - at 03/11/2025 04:34PM

We are continuing work on a mitigation plan.

IDENTIFIED 19 days ago - at 03/11/2025 04:18PM

We have identified the issue and we are working on a mitigation plan.

INVESTIGATING 19 days ago - at 03/11/2025 03:51PM

We are investigating intermittent issues affecting sign-ins and loading sections in the 1Password app and browser extension. Users may see errors such as "Can't sign in. The request took too long." or "We're having trouble loading this section." Our team is working to resolve this as quickly as possible.

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