Outage in 1Password

1Password service was unavailable

Resolved Major
April 22, 2025 - Started about 1 month ago - Lasted about 7 hours
Official incident page

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Outage Details

We are currently investigating a service disruption affecting our the 1Password web interface. Our engineering team is actively working to identify and resolve the issue.
Components affected
1Password Sign in 1Password Sign up 1Password Admin console 1Password SSO (Single Sign On) 1Password Multi-factor Authentication (MFA) 1Password Command Line Interface (CLI)
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/22/2025 08:08PM

This incident has been resolved. Our engineering team identified the cause of the incident, and made changes to prevent recurrence. We will share more information as soon as it is available.

MONITORING about 1 month ago - at 04/22/2025 06:07PM

We are continuing to monitor for any further issues.

MONITORING about 1 month ago - at 04/22/2025 01:36PM

We have recovered from a service disruption affecting our the 1Password web interface. Our engineering team has restored all services, with some slowness due to inbound traffic spikes as clients reconnect. The engineering team continues to investigate to determine the root cause.

INVESTIGATING about 1 month ago - at 04/22/2025 01:26PM

We are continuing to investigate a service disruption affecting our the 1Password web interface. Our engineering team has restored some services, but some APIs are still returning errors. The engineering team is actively closing in on a root cause.

INVESTIGATING about 1 month ago - at 04/22/2025 01:09PM

We are currently investigating a service disruption affecting our the 1Password web interface. Our engineering team is actively working to identify and resolve the issue.

source IsDown 1Password service outage across devices Reports started 3 minutes before official outage was reported

Users report inability to access 1Password online or offline across multiple devices and networks. Issues include server timeouts, 503 errors, and app connection failures.

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