Outage in 1Password

1Password services are unavailable or slow to respond for some users

Resolved Minor

May 21, 2025 - Started 11 months ago - Lasted about 1 hour
Official incident page

Incident Report

1Password services for the US/Global region are failing to respond to requests. Our teams are investigating the issue.

Components affected

1Password SSO (Single Sign On) 1Password Command Line Interface (CLI) 1Password Admin console 1Password Sign in 1Password Sign up 1Password .com website

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/21/2025 05:27PM

This incident has been resolved.

MONITORING 11 months ago - at 05/21/2025 04:48PM

The changes have been rolled out, and systems are recovering. Latency and error rates have returned to normal levels. Engineers are continuing to monitor. Users may be required to reauthenticate.

IDENTIFIED 11 months ago - at 05/21/2025 04:41PM

Our engineering team continues to work on mitigating this incident. Please note that users may experience latency, timeouts or error messages when logging in to 1Password, loading vaults, using the CLI and APIs.

IDENTIFIED 11 months ago - at 05/21/2025 04:30PM

Our engineers have identified the issue and are deploying a change to mitigate it.

IDENTIFIED 11 months ago - at 05/21/2025 04:27PM

Our engineers have identified the issue and are deploying a change to mitigate it.

INVESTIGATING 11 months ago - at 05/21/2025 04:23PM

1Password services for the US/Global region are failing to respond to requests. Our teams are investigating the issue.

source IsDown Service outage preventing user logins Reports started 9 minutes before official outage was reported

Service is down with frequent 503 errors and login failures across multiple platforms, indicating a possible server overload.

Latest 1Password outages

1Password Hosted Service in the US experiencing high latency and errors - 2 days ago

SSO sign-in failing on some attempts for some users - 3 days ago

Teams accounts are unable to access Developer Environments - 15 days ago

Individual and Family accounts are unable to access Developer Environments - 16 days ago

Feature Availability Issue Affecting Some Customers - about 1 month ago

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