Outage in 1Password
SaaS Manager performance is degraded
Resolved MajorIncident Report
Summary AI Generated
1Password's SaaS Manager experienced a major 4.8-hour outage affecting both US and EU regions, preventing file uploads/downloads, causing pages to fail loading, breaking some integrations and workflows, and preventing images from displaying properly. The engineering team identified the root cause and implemented a fix, first resolving the file transfer and page loading issues, then addressing the remaining image loading problems. The incident was fully resolved with all functionality restored.
Files can not be uploaded or downloaded, and images may not be loading properly. Pages within the application may not be loading. Some integrations and workflows may have experienced errors. This issue affects the US and EU regions. Our engineering team is currently investigating.
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Latest Updates ( sorted recent to last )
RESOLVED
about 12 hours ago - at 05/16/2026 08:36PM
This incident has been resolved.
MONITORING
about 15 hours ago - at 05/16/2026 05:46PM
Issues with file uploads and downloads, pages not loading, and errors affecting some integrations and workflows are now resolved. Customers may still experience issues with images loading properly, and our engineering team is actively working to resolve them. We expect further progress and resolution later today. The issue affected both the US and EU regions.
IDENTIFIED
about 16 hours ago - at 05/16/2026 05:33PM
The issue has been identified, and our engineers are working on a fix.
INVESTIGATING
about 17 hours ago - at 05/16/2026 03:51PM
Files can not be uploaded or downloaded, and images may not be loading properly. Pages within the application may not be loading. Some integrations and workflows may have experienced errors. This issue affects the US and EU regions. Our engineering team is currently investigating.
Latest 1Password outages
SaaS Manager workflows and integrations are failing - 13 days ago
Login and Sync Issues - 20 days ago
Sign-in issues affecting 1Password SaaS Manager - 25 days ago
1Password Hosted Service in the US experiencing high latency and errors - about 1 month ago
SSO sign-in failing on some attempts for some users - about 1 month ago
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