Outage in 247ai

Users unable to Login to [24]7 Assist platform

Resolved Minor
January 14, 2022 - Started almost 4 years ago
Official incident page

Incident Report

247.ai has identified an issue resulting in agent login to the Chat console. We have engaged our internal teams to investigate and will keep you posted on updates. CLOUD-96473 Please contact ESS@247.ai in case if you have further questions regarding this Incident Enterprise Solution Support team

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Latest Updates ( sorted recent to last )
RESOLVED almost 4 years ago - at 01/14/2022 05:49PM

This incident has been resolved. if you are facing any issues with Chat console , please log off and login back.

IDENTIFIED almost 4 years ago - at 01/14/2022 05:38PM

247.ai has identified an issue resulting in agent login to the Chat console. We have engaged our internal teams to investigate and will keep you posted on updates.

CLOUD-96473

Please contact ESS@247.ai in case if you have further questions regarding this Incident
Enterprise Solution Support team

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