Outage in 2600hz

Investigating issues on EWR

Resolved Minor

April 09, 2024 - Started 11 months ago - Lasted 21 days
Official incident page

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Outage Details

We are investigating reports of degraded call services in our EWR zone

Components affected

2600hz Telephony Services

Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 04/30/2024 03:24PM

This incident has been resolved.

MONITORING 11 months ago - at 04/09/2024 11:41PM

We have mitigated the issue and our engineers are working to identify the root cause

INVESTIGATING 11 months ago - at 04/09/2024 09:08PM

We are investigating reports of degraded call services in our EWR zone

Latest 2600hz outages

Possible issues - 5 months ago

Investigating call center issues - 10 months ago

Reports Of Call Completion Issues in EWR - 12 months ago

Unanswered semi-attended transfers not hitting voice mail - about 1 year ago

Increased Reports Of Call Completion Issues using WSS - about 1 year ago

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