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Outage in 3Commas

Kraken: Connectivity Issues – Derivatives – April 17, 10:22hrs UTC

Resolved Major
April 17, 2026 - Started 18 days ago - Lasted about 3 hours
Official incident page

Incident Report

Dear Kraken Traders! Kraken reported on Apr 17, 2026, at 10:22 UTC that they are investigating reports from clients experiencing difficulty connecting to the Derivatives platform via the REST and WebSocket APIs. This incident may cause delays in updating order statuses and balances in the Derivatives & Spot section, and may also cause interruptions or failures in placing and updating orders in the Derivatives section using 3Commas tools. For more details: https://status.kraken.com/incidents/nkw0fc9gn21t
Components affected
3Commas Kraken Futures API

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Latest Updates ( sorted recent to last )
RESOLVED 18 days ago - at 04/17/2026 01:03PM

This incident has been resolved as of 12:17 UTC

MONITORING 18 days ago - at 04/17/2026 11:18AM

We are continuing to monitor for any further issues.

MONITORING 18 days ago - at 04/17/2026 11:18AM

Trading is live for all futures contracts except PF_RAVEUSD, which remains temporarily suspended.

MONITORING 18 days ago - at 04/17/2026 11:17AM

A fix has been implemented as of 10:31 UTC, and the Kraken team is monitoring the results.

INVESTIGATING 18 days ago - at 04/17/2026 10:28AM

Dear Kraken Traders!

Kraken reported on Apr 17, 2026, at 10:22 UTC that they are investigating reports from clients experiencing difficulty connecting to the Derivatives platform via the REST and WebSocket APIs.

This incident may cause delays in updating order statuses and balances in the Derivatives & Spot section, and may also cause interruptions or failures in placing and updating orders in the Derivatives section using 3Commas tools.

For more details: https://status.kraken.com/incidents/nkw0fc9gn21t

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