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Outage in 4Schools

Delays in messages and some new content

Resolved Major
April 06, 2026 - Started 11 days ago - Lasted about 2 hours
Official incident page

Incident Report

Messages and publication of some new content on CMS4Schools are currently delayed due to a technical issue. We are currently investigating.

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Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 04/06/2026 04:35PM

The fix is holding. This issue is resolved.

What happened: Overnight on Sunday, April 5, a routine database server upgrade was performed.  A component of CMS4Schools which processes content updates was affected and silently failed.  As a result, a backlog of updates accumulated until the issue was fixed this morning.  Content updates that were sent during this period have now been published, and new content should appear quickly as normal. 

We are filling the gap in monitoring to detect this type of issue, and are implementing a more robust reconnection mechanism to prevent this problem from occurring in the future.

MONITORING 11 days ago - at 04/06/2026 03:06PM

A fix has been implemented, resolving the issue with delays. We are monitoring performance and collecting data to detect and prevent this issue from happening again.

INVESTIGATING 11 days ago - at 04/06/2026 02:30PM

Messages and publication of some new content on CMS4Schools are currently delayed due to a technical issue. We are currently investigating.

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