Outage in 7digital

Platform Incident - Search Outage

Resolved Major
April 04, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

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Outage Details

We're currently experiencing an outage with our Catalogue Search. This impacts users of the search API and the 7digital playlist tool with search currently unavailable within the playlist tool. The 7digital engineering team are working to resolve the issue and we'll provide further updates as soon we have them. Regards, 7digital Client Success Team
Components affected
7digital Catalogue Search
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/04/2025 03:00PM

This incident has been resolved.

MONITORING about 1 month ago - at 04/04/2025 02:33PM

A fix has been implemented to restore service to search and we're continuing to monitor the issue.

Regards,
7digital Client Success Team

IDENTIFIED about 1 month ago - at 04/04/2025 01:56PM

We're currently experiencing an outage with our Catalogue Search. This impacts users of the search API and the 7digital playlist tool with search currently unavailable within the playlist tool. The 7digital engineering team are working to resolve the issue and we'll provide further updates as soon we have them.


Regards,
7digital Client Success Team

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