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Outage in 7shifts

Isolated authentication issue against API v1

Resolved Minor
February 15, 2023 - Started about 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue affecting a subset of API consumers that are using OAuth clients and calling API v1 endpoints and receiving unexpected failure responses.
Components affected
7shifts API

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Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 02/16/2023 01:39AM

A fix has been deployed. Should you continue to have problems please reach out through your regular partner support channel.

IDENTIFIED about 3 years ago - at 02/16/2023 01:05AM

We have identified the issue with authentication calls against API v1. The team is developing a fix and will deploy it tonight.

INVESTIGATING about 3 years ago - at 02/16/2023 12:17AM

We are currently investigating an issue affecting a subset of API consumers that are using OAuth clients and calling API v1 endpoints and receiving unexpected failure responses.

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