Outage in 7shifts

Unable to Export to Payroll

Resolved Minor
October 02, 2023 - Started about 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

Our team has identified customers with active unmapped employees will be unable to export to payroll at this time. Our Team is currently looking into this and will post further updates here.
Components affected
7shifts Web App

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 10/02/2023 07:10PM

The situation impacting customers ability to export payroll has now been resolved.

IDENTIFIED about 2 years ago - at 10/02/2023 05:57PM

Our engineering team has identified why customers with active unmapped employees will be unable to export to payroll at this time.

They are working towards a solution and we will continue to post updates here.

INVESTIGATING about 2 years ago - at 10/02/2023 05:54PM

Our team has identified customers with active unmapped employees will be unable to export to payroll at this time.

Our Team is currently looking into this and will post further updates here.

Latest 7shifts outages

Payroll approval issue - 3 days ago
Scheduling page not load - about 1 month ago
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Issues logging in - about 1 month ago

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