Outage in 7shifts

7shifts Support chat offline

Resolved Major
April 03, 2024 - Started over 1 year ago - Lasted about 4 hours
Official incident page

Incident Report

7shifts support chat is unavailable due to an error on our chat partners end. To access 7shifts live support, call 1(888)-979-5877. For more information, check out their status page: https://status.ada.support/ We will continue to post updates here.
Components affected
7shifts Web App

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/03/2024 07:57PM

This incident has been resolved.

INVESTIGATING over 1 year ago - at 04/03/2024 07:40PM

Our chat platform partner's fix is successful, and 7shifts support is back online.

INVESTIGATING over 1 year ago - at 04/03/2024 05:21PM

Our chat platform partner's fix is successful, and 7shifts support is back online.

INVESTIGATING over 1 year ago - at 04/03/2024 04:48PM

Our chat platform partner has indicated a fix has been implemented, and they are continuing to monitor.

We are starting to see 7shifts support chat come back online.

We will continue to post updates here.

INVESTIGATING over 1 year ago - at 04/03/2024 04:06PM

7shifts support chat is unavailable due to an error on our chat partners end.

To access 7shifts live support, call 1(888)-979-5877.

For more information, check out their status page: https://status.ada.support/

We will continue to post updates here.

Latest 7shifts outages

Payroll approval issue - 3 days ago
7shifts payroll - AWS outage - 12 days ago
Scheduling page not load - about 1 month ago
Accounts loading to blank page - about 1 month ago
Issues logging in - about 1 month ago

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