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Outage in 7shifts

Phishing email distribution via Profile Name Injection

Resolved Minor
April 13, 2026 - Started 28 days ago - Lasted 8 days

Incident Report

TBD

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INVESTIGATING 28 days ago - at 04/13/2026 06:45PM

A security incident occurred where attackers exploited 7shifts' application logic to distribute phishing scams (e.g., Geek Squad, Norton AV) via legitimate, authenticated scheduling emails. Bad actors created free trial accounts, injected malicious payloads into unvalidated User Name and Location fields, and published schedules to Microsoft 365 routing aliases that automatically forwarded the notifications to external victims

INVESTIGATING 28 days ago - at 04/13/2026 05:05PM

TBD

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