Outage in Exalate
Personal Access Token error on multiple environments
Resolved Minor
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Outage Details
Components affected
Exalate connect.exalate.net (mapper) Exalate connect.exalate.cloud Exalate Hosting platformLatest Updates ( sorted recent to last )
The update with fix has been deployed to all cloud nodes.
The permanent fix solution passed the QA tests and is going to be released in Exalate v5.4.8.
The deployment of the new version on the customers' environments will start on Tuesday December 6 and end on Wednesday December 7 CET end of day. During the deployment time all nodes will be operational. It is expected that the node will restart and the sync will interrupt for about 1 minute. After the restart the sync will resume from the point it stopped. No actions required from the customers side.
Workaround has been applied. Permanent solution under testing.
The fix is implemented and currently under testing
The issue has been identified, workarounds provided to the customers upon Support request.
The permanent solution is under development.
Customers are reporting problems with Access Token, such as 401 errors and update Token in general settings.
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