Outage in Exalate

Salesforce nodes down due to a major service interruption at Salesforce

Resolved Major
November 13, 2024 - Started about 1 month ago - Lasted 6 days
Official incident page

Need to monitor Exalate outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Exalate, and never miss an outage again.
Start Free Trial

Outage Details

Integration services to Salesforce are affected by a major service interruption on the Salesforce side Check here - https://status.salesforce.com/products/Salesforce_Services We are monitoring the situation and will be handling it as new information from Salesforce is provided.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/19/2024 04:09PM

We consider the case closed. The root cause was a degraded performance at the salesforce side. We are looking how this can be notified in the Exalate product.

MONITORING about 1 month ago - at 11/14/2024 11:08AM

All nodes are back to normal.
We continue monitoring

MONITORING about 1 month ago - at 11/13/2024 09:40AM

All the nodes are back operationally, but currently we don't see any activity on these nodes.
We are moving the incident into monitoring (and will be doing some additional testing, lowering the severity to 'degraded performance'

IDENTIFIED about 1 month ago - at 11/13/2024 08:44AM

Integration services to Salesforce are affected by a major service interruption on the Salesforce side
Check here - https://status.salesforce.com/products/Salesforce_Services

We are monitoring the situation and will be handling it as new information from Salesforce is provided.

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime