Outage in Exalate
Jira Cloud: Script Configuration Update Available
Resolved MinorIncident Report
We've released a configuration update for Jira Cloud connections running version 5.28.5.
Who is affected:
Customers using external script repositories in their Jira Cloud connections may experience script-related errors after upgrading to 5.28.5.
Resolution:
If you're experiencing issues with your scripts, please contact our support team at support@exalate.com - we'll assist you with a quick configuration update.
Status: We're actively monitoring and reaching out to affected customers.
Components affected
Exalate Synchronisation nodeTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 11/05/2025 02:17PM
This incident has been resolved.
MONITORING
8 months ago - at 10/03/2025 09:43AM
We've released a configuration update for Jira Cloud connections running version 5.28.5.
Who is affected:
Customers using external script repositories in their Jira Cloud connections may experience script-related errors after upgrading to 5.28.5.
Resolution:
If you're experiencing issues with your scripts, please contact our support team at support@exalate.com - we'll assist you with a quick configuration update.
Status: We're actively monitoring and reaching out to affected customers.
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