Some Exalate nodes unavailable

We have extensively monitored the cluster health and there have been no outstanding issues found.

All nodes are fully restored and functioning normally now.
We continue to monitor the cluster carefully to ensure stability.

We are continuing the scale-up of the Exalate nodes. The team is maintaining a close monitoring posture to ensure stability throughout this process.

We will provide the next update in one hour.

The previous technical challenges have been addressed. We have re-initiated the scale-up of the Exalate nodes and are closely monitoring the environment for stability.

We will provide the next update within one hour.

During the scale-up phase, the restoration process has presented some challenges that are taking longer than initially expected to resolve.
The engineering team is actively working to address these stability issues.

We will provide the next update within one hour.

The engineering team continue working on the main restoration phase.
We'll continue to monitor stability closely.

Further updates to be expected in an hour

Following the deliberate, multi-step sequence, the engineering team has now moved into the main restoration phase.
We are actively scaling up the restart of the affected Exalate nodes. We'll continue to monitor stability closely.

We will provide the next update in one hour.

The team is actively working through the restart sequence for all individual Exalate nodes. This is a deliberate, multi-step process to ensure stability upon full restoration.

Further updates to be expected in an hour.

We continue restarting the individual Exalate nodes impacted by the failure.
5% of the affected nodes have been brought back online.
Further updates to be expected in an hour

Infrastructure component failures have been addressed by our Engineering team.
Next step: We are restarting the individual Exalate nodes impacted by the failure.
More information will be provided in an hour.

Node recovery has presented some challenges and is taking longer than expected.
We continue to strive to bring all nodes back online as soon as possible.
Next update will be provided within 2 hours.

Our monitoring uncovered a problem still lingering with the cluster.
We are working to restore full functionality as soon as possible.

All nodes are fully recovered.
We continue to closely monitor the situation.

The recovery process is still ongoing.
We will provide an update within an hour.

We have root caused the issue and the restoration process is underway already.
The next update will be provided in 30mins.

There is an outage on one of the clusters in Exalate cloud that might affect access to the nodes temporarily. We are currently investigating the issue to ensure that service is restored as soon as possible.