Outage in Exalate
Nodes down due to routing incident in core infrastructure
Resolved MajorIncident Report
Due to a routing problem, a subset of nodes (currently about 80%) are unreachable.
Root causing is ongoing and status updates will be provided every 2 hours.
Components affected
Exalate Hosting platform
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 09/25/2024 12:09PM
The issue affecting Exalate Cloud has been resolved. We are currently preparing a post-mortem report, which will be shared early next week.
Thank you for your patience and understanding.
MONITORING
about 1 year ago - at 09/23/2024 04:55PM
All nodes are now back online. We will continue monitoring and further updates will be provided.
IDENTIFIED
about 1 year ago - at 09/23/2024 02:28PM
We are still addressing the issue affecting some of our nodes. As of now, 50% of the affected nodes are back online. Our team is working diligently to restore full functionality as soon as possible.
IDENTIFIED
about 1 year ago - at 09/23/2024 11:35AM
A fix is now being implemented.
INVESTIGATING
about 1 year ago - at 09/23/2024 10:57AM
We have identified an issue where some nodes are unreachable due to a routing problem. We have started to investigate the issue and will provide further updates shortly.
MONITORING
about 1 year ago - at 09/22/2024 08:41PM
The fix has been implemented, we'll monitoring the environment for an additional day.
IDENTIFIED
about 1 year ago - at 09/22/2024 08:11PM
A containment has been agreed and is now being implemented.
INVESTIGATING
about 1 year ago - at 09/22/2024 07:40PM
Due to a routing problem, a subset of nodes (currently about 80%) are unreachable.
Root causing is ongoing and status updates will be provided every 2 hours.
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