Outage in Exalate
Nodes down due to routing incident in core infrastructure
Resolved Major
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Outage Details
Components affected
Exalate Hosting platformLatest Updates ( sorted recent to last )
The issue affecting Exalate Cloud has been resolved. We are currently preparing a post-mortem report, which will be shared early next week.
Thank you for your patience and understanding.
All nodes are now back online. We will continue monitoring and further updates will be provided.
We are still addressing the issue affecting some of our nodes. As of now, 50% of the affected nodes are back online. Our team is working diligently to restore full functionality as soon as possible.
A fix is now being implemented.
We have identified an issue where some nodes are unreachable due to a routing problem. We have started to investigate the issue and will provide further updates shortly.
The fix has been implemented, we'll monitoring the environment for an additional day.
A containment has been agreed and is now being implemented.
Due to a routing problem, a subset of nodes (currently about 80%) are unreachable.
Root causing is ongoing and status updates will be provided every 2 hours.
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