Outage in A Bet A

BTC feed - No EP's or results

Resolved Minor
September 14, 2025 - Started about 1 month ago - Lasted about 4 hours
Official incident page

Incident Report

Good morning, Please be advised that we are currently experiencing an issue with missing early prices, off's and results for both the BTC sis feed and BTC virtual feed. BTC have advised that they have an internet outage which is causing the break in communication. Please refer to your shop screens for prices for the moment, if these are available. Further updates will be posted as soon as they are available.
Components affected
A Bet A BTC Data Feed

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/14/2025 12:18PM

This incident has now been resolved. Updates from BTC are now processing correctly EP's are now available also.

Thank you

MONITORING about 1 month ago - at 09/14/2025 11:17AM

BTC's internet is now back up and running and the connection to our servers have now been restored. The system is in the process of processing the backlog of data. We will advise once this has fully caught up.

IDENTIFIED about 1 month ago - at 09/14/2025 10:34AM

Please be advised that we have received a further update from BTC. Their internet provider has estimates that the earliest they could be back online is 2pm this afternoon.

INVESTIGATING about 1 month ago - at 09/14/2025 08:45AM

Good morning,

Please be advised that we are currently experiencing an issue with missing early prices, off's and results for both the BTC sis feed and BTC virtual feed. BTC have advised that they have an internet outage which is causing the break in communication.

Please refer to your shop screens for prices for the moment, if these are available.

Further updates will be posted as soon as they are available.

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