Outage in Acadeum

Users unable to log in

Resolved Major
April 20, 2021 - Started about 4 years ago
Official incident page

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Outage Details

Some users may be experiencing trouble when logging in to our student and admin sites. Our engineering team is currently investigating issues related to authentication. We will send an additional update in 1 hour.
Latest Updates ( sorted recent to last )
RESOLVED about 4 years ago - at 04/20/2021 08:26PM

This incident has been resolved.

MONITORING about 4 years ago - at 04/20/2021 08:23PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 4 years ago - at 04/20/2021 08:23PM

The issue seems to be resolved. Users can now log in.

INVESTIGATING about 4 years ago - at 04/20/2021 04:42PM

Updating status to a major outage to reflect that users cannot login.

INVESTIGATING about 4 years ago - at 04/20/2021 04:40PM

We are continuing to investigate this issue.

INVESTIGATING about 4 years ago - at 04/20/2021 04:08PM

Some users may be experiencing trouble when logging in to our student and admin sites. Our engineering team is currently investigating issues related to authentication. We will send an additional update in 1 hour.

Latest Acadeum outages

SSO users unable to log in - almost 4 years ago

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