Outage in Acceldata Data Observability Cloud

Performance Degradation

Resolved Minor

December 11, 2025 - Started 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently experiencing performance degradation affecting parts of our system. Our team has identified the issue and is actively working on a fix. Estimated time to resolution is approximately 40 minutes. We will provide further updates soon. Thank you for your patience.

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 12/11/2025 03:25PM

This incident has been resolved.

INVESTIGATING 2 months ago - at 12/11/2025 03:24PM

The database load unexpectedly spiked to 100%, causing noticeable application performance degradation. A rollout restart was performed, which successfully restored the database load to normal operating levels. We are currently investigating the underlying root cause and will continue to monitor the system closely. Operations have returned to normal, and the application is functioning as expected.

INVESTIGATING 2 months ago - at 12/11/2025 01:41PM

We are currently experiencing performance degradation affecting parts of our system. Our team has identified the issue and is actively working on a fix. Estimated time to resolution is approximately 40 minutes.

We will provide further updates soon. Thank you for your patience.

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