Outage in Acenda

Investigating reports of the admin tool pages not loading completely

Resolved Minor

November 01, 2025 - Started about 9 hours ago - Lasted 25 minutes
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

Acenda Channel Acenda Core Acenda Connect

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Latest Updates ( sorted recent to last )

RESOLVED about 9 hours ago - at 11/01/2025 02:18PM

This incident has been resolved.

INVESTIGATING about 9 hours ago - at 11/01/2025 01:54PM

We are currently investigating this issue.

Latest Acenda outages

Users reporting issues accessing Admin Tool - 2 days ago

System maintenance - 8 months ago

Admin Service Temporarily Unavailable for Maintenance - 10 months ago

Order Routing Issue - about 1 year ago

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