Outage in ACME Technologies

Disruption with ACME Fraud Shield - 3DS

Resolved Major

February 11, 2026 - Started 3 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing a critical error with our VISA 3DS solution. The matter has been escalated and we are working on a solution. For the interim, 3DS has been disabled at applicable venues to unblock legitimate purchasers.

Components affected

ACME Technologies VISA Cardinal 3D-Secure Service

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Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 02/11/2026 10:09PM

3DS service has been restored and will be reactivated for participating venues.

MONITORING 3 days ago - at 02/11/2026 09:36PM

A service provider that powers our 3DS and Advanced Fraud Shield features is currently experiencing a platform outage, which is impacting our integration.

Our 3DS service has been temporarily disabled until this issue is resolved. Our team is closely monitoring and will re-enable this feature for applicable venues once the service has normalized.

INVESTIGATING 3 days ago - at 02/11/2026 08:57PM

We are currently experiencing a critical error with our VISA 3DS solution. The matter has been escalated and we are working on a solution.

For the interim, 3DS has been disabled at applicable venues to unblock legitimate purchasers.

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