Outage in Acquia

Acquia has detected an interruption of service for Acquia Customer Data Platform

Resolved Minor
August 02, 2024 - Started 5 months ago - Lasted about 4 hours
Official incident page

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Outage Details

Acquia is currently investigating an issue with the Acquia Customer Data Platform service for EU customers. Impacted customers would have encountered issues logging into the portal. Acquia is actively working on remediation of this issue and will post updates as we have them.
Components affected
Acquia Customer Data Platform
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 08/02/2024 05:02PM

The underlying cause of this service interruption has been addressed. All affected services have been restored. All services are operational at this time.

MONITORING 5 months ago - at 08/02/2024 01:46PM

Acquia has released a fix to mitigate the issue with the Acquia Customer Data Platform service for EU customers and is actively monitoring the situation. The incident began on August 1st, 2024, at 11:15 AM UTC and was remediated on August 1st, 2024, at 12:50 PM UTC.

INVESTIGATING 5 months ago - at 08/02/2024 01:38PM

Acquia is currently investigating an issue with the Acquia Customer Data Platform service for EU customers. Impacted customers would have encountered issues logging into the portal. Acquia is actively working on remediation of this issue and will post updates as we have them.

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