Outage in Acquia

Acquia has detected an issue impacting database creation on some ACN applications and ODEs

Resolved Minor
October 22, 2024 - Started 7 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Acquia has identified an issue creating new databases on Acquia Cloud Next and in On Demand Environments. Impacted customers may see tasks related to the creation of new databases taking longer than expected or failing. Pre-existing databases are not impacted.
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 10/22/2024 08:04PM

The underlying cause of this issue has been addressed. All affected services have been restored. All services are operational at this time.

MONITORING 7 months ago - at 10/22/2024 07:36PM

The cause of this issue has been identified and a fix has been deployed. We are closely monitoring the situation and will provide updates as they become available

INVESTIGATING 7 months ago - at 10/22/2024 07:19PM

Acquia has identified an issue creating new databases on Acquia Cloud Next and in On Demand Environments. Impacted customers may see tasks related to the creation of new databases taking longer than expected or failing. Pre-existing databases are not impacted.

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