Outage in Acquia
Degraded Portals Performance
Resolved MinorIncident Report
Summary AI Generated
Acquia experienced degraded performance issues affecting some customers' Portals loading speeds for 4.9 hours. The engineering team identified the root cause and implemented a fix to restore normal performance. The issue has been resolved with continued monitoring to ensure system stability.
We are investigating an issue where some customers are encountering degraded performance when loading Portals.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 05/06/2026 12:33AM
We have resolved the issue causing degraded Portals performance for some customers. Contact Customer Support for help on Acquia DAM Community if you continue to experience any ongoing issues.
MONITORING
4 days ago - at 05/05/2026 11:21PM
A fix has been implemented for the issue causing degraded Portals performance and we're monitoring to ensure stability.
IDENTIFIED
4 days ago - at 05/05/2026 11:08PM
We've identified the issue causing degraded Portals performance for some customers and we are working on a fix.
INVESTIGATING
4 days ago - at 05/05/2026 10:13PM
We are still investigating an issue where some customers are encountering degraded performance when loading Portals.
INVESTIGATING
4 days ago - at 05/05/2026 07:43PM
We are investigating an issue where some customers are encountering degraded performance when loading Portals.
Latest Acquia outages
Acquia has detected a service interruption affecting multiple servers and balancers in us-east-1b - 2 days ago
Acquia DAM Degraded Performance - 11 days ago
Issue Impacting Code Deployments on Cloud Platform - 19 days ago
Issue Impacting Code Deployments on Cloud Platform - 19 days ago
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