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Outage in Acquia

Delays in Database Backups and Code Deployments on Acquia Cloud Platform

Resolved Minor
August 06, 2026 - Started 3 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Acquia Cloud Platform experienced a 55-minute service interruption affecting database backups and code deployments for a subset of customers in the us-east-1 region. Impacted users encountered stuck or timed-out tasks related to the db backup cloud action. The underlying cause was identified and resolved, with all services confirmed operational.

Acquia detected a service interruption on Acquia Cloud Platform, causing delays in database backups and code deployments using the db backup cloud action. This issue was identified and remediated. We are currently monitoring to confirm full resolution. Affected customers may have experienced stuck or timed-out tasks. Only a subset of customers in us-east-1 may have been impacted.

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 08/06/2026 10:48PM

The underlying cause of this service interruption has been addressed. All services are operational at this time.

MONITORING 3 days ago - at 08/06/2026 09:54PM

Acquia detected a service interruption on Acquia Cloud Platform, causing delays in database backups and code deployments using the db backup cloud action. This issue was identified and remediated. We are currently monitoring to confirm full resolution. Affected customers may have experienced stuck or timed-out tasks. Only a subset of customers in us-east-1 may have been impacted.

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