Outage in Acquired
Issue with Direct Debit Mandate Creation
Resolved Minor
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Outage Details
We’re currently unable to create new direct debit mandates due to an issue with an upstream provider. Investigation is ongoing and we’ll share updates as soon as we have more information.
Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 07/22/2025 08:35AM
The issue is now fully resolved and our platform is stable and operating as normal.
Thank you for your patience and we apologise for the inconvenience caused to your business.
IDENTIFIED
10 days ago - at 07/21/2025 12:02PM
We’re currently unable to create new direct debit mandates due to an issue with an upstream provider. Investigation is ongoing and we’ll share updates as soon as we have more information.
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