Outage in Acquired

Intermittent REST API Processing Issues

Resolved Minor
October 22, 2025 - Started about 2 months ago - Lasted about 6 hours
Official incident page

Incident Report

We’re currently investigating an intermittent issue affecting payment processing via our REST API. Some transactions may fail or experience delays. Our team is working to identify the cause and restore full service as soon as possible.
Components affected
Acquired Card API Acquired REST API

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/22/2025 02:37PM

This incident has been resolved.

MONITORING about 2 months ago - at 10/22/2025 09:00AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 months ago - at 10/22/2025 08:27AM

We’re currently investigating an intermittent issue affecting payment processing via our REST API. Some transactions may fail or experience delays. Our team is working to identify the cause and restore full service as soon as possible.

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