Outage in Acquired
Elevated decline rates for Mastercard payments
Resolved MinorIncident Report
We are currently investigating an issue affecting payments processed on the Mastercard network. Affected transactions may be declined or fail to complete. We will provide an update within 30 minutes.
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 08/15/2026 08:29AM
This incident has been resolved.
MONITORING
8 days ago - at 08/15/2026 05:38AM
Authorisation rates on the Mastercard network have returned to normal levels. We are monitoring to confirm full recovery.
IDENTIFIED
8 days ago - at 08/15/2026 05:35AM
We have confirmed that this is an issue on the Mastercard network affecting transaction processing. Visa and other card schemes are unaffected.
INVESTIGATING
8 days ago - at 08/15/2026 05:29AM
We are currently investigating an issue affecting payments processed on the Mastercard network. Affected transactions may be declined or fail to complete. We will provide an update within 30 minutes.
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