Outage in Actimo

[Motimate] Problems accessing Insights

Resolved Minor
November 06, 2025 - Started 2 days ago - Lasted about 6 hours
Official incident page

Incident Report

Some Motimate users are experiencing problems when accessing Insights. This does not seem to affect Org. Admin users. Our Engineers are working to find the root cause of this as a priority, and will employ a fix as soon as possible. Updates will follow, and we apologise for this disruption to our service in the meantime. Please contact Support if you have any questions or concerns.

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 11/06/2025 08:08PM

This incident has been resolved.

INVESTIGATING 2 days ago - at 11/06/2025 02:35PM

We are continuing to investigate this issue.

INVESTIGATING 2 days ago - at 11/06/2025 02:33PM

We are continuing to investigate this issue.

INVESTIGATING 2 days ago - at 11/06/2025 02:25PM

We are continuing to investigate this issue.

INVESTIGATING 2 days ago - at 11/06/2025 02:19PM

Some Motimate users are experiencing problems when accessing Insights. This does not seem to affect Org. Admin users.

Our Engineers are working to find the root cause of this as a priority, and will employ a fix as soon as possible.

Updates will follow, and we apologise for this disruption to our service in the meantime. Please contact Support if you have any questions or concerns.

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