Outage in ActiveCampaign

Automation triggers not loading as expected

Resolved Major
February 11, 2025 - Started 29 days ago - Lasted 27 minutes
Official incident page

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Outage Details

Automation triggers are failing to load and presenting with the error "Failed to load XX action - Please contact support for assistance"
Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 02/11/2025 04:27PM

This incident has been resolved.

IDENTIFIED 29 days ago - at 02/11/2025 04:04PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 29 days ago - at 02/11/2025 04:04PM

Automation triggers are failing to load and presenting with the error "Failed to load XX action - Please contact support for assistance"

Latest ActiveCampaign outages

Engineers are investigating an issue impacting accounts created after December 16th 2024. Plan modifications are unavailable at this time. - about 8 hours ago
Engineers have identified an issue that caused errors on some tracked links and automation delays of up to 2 hours starting at 4.25pm CST - 5 days ago
Customers are encountering errors when attempting to log in to ActiveCampaign. Engineers are investigating. - about 1 month ago
Engineers are investigating reports that tracked links are being incorrectly flagged as malicious by Office 365 Defender. - about 2 months ago
Intermittent Issues accessing accounts - about 2 months ago

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