Outage in ActiveProspect

TrustedForm Elevated Claim Request Errors

Resolved Minor
August 25, 2022 - Started about 3 years ago - Lasted 8 minutes
Official incident page

Incident Report

We are currently investigating an elevated rate of 'Certificate is not claimable' errors for TrustedFrom claim requests.
Components affected
ActiveProspect TrustedForm Application

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Latest Updates ( sorted recent to last )
IDENTIFIED about 3 years ago - at 08/25/2022 03:34PM

The cause of elevated errors has be identified and a fix is currently being deployed. We appreciate your patience as we work to resolve the problem.

INVESTIGATING about 3 years ago - at 08/25/2022 03:27PM

We are currently investigating an elevated rate of 'Certificate is not claimable' errors for TrustedFrom claim requests.

Latest ActiveProspect outages

TrustedForm Service Outage - about 3 hours ago
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Incorrect Retain Usage Classification for Verified Subdomains in TrustedForm - 6 months ago
LeadConduit returning 402s - 9 months ago
TrustedForm Claiming/Retaining Issues - 10 months ago

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