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Outage in ActivTrak

Errors with Insight subscription creation

Resolved Minor
March 09, 2026 - Started 9 days ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

ActivTrak experienced an issue preventing users from creating new Insights subscriptions, while existing subscription delivery remained unaffected. The problem impacted the Frontend UI component for 2.7 hours before being resolved by the engineering team.

Our engineering team identified an issue with creating new Insights subscriptions. There are no issues with delivery for existing subscriptions.
Components affected
ActivTrak Frontend UI

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Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 03/09/2026 11:46PM

This incident has been resolved.

INVESTIGATING 9 days ago - at 03/09/2026 09:08PM

Our engineering team identified an issue with creating new Insights subscriptions. There are no issues with delivery for existing subscriptions.

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