Outage in ActivTrak
Delayed processing of insights and ActivConnect data for some accounts
Resolved MinorIncident Report
Summary AI Generated
ActivTrak experienced delays in processing insights and ActivConnect reporting data for some accounts over a 23.8-hour period. The issue affected users' ability to access timely reporting data from these services. The engineering team identified the root cause and restored normal processing, bringing all data up to date.
Some users may be experiencing delays in insights and ActivConnect reporting data. Our engineering team is looking into the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 04/24/2026 02:56PM
The delays affecting insights and ActivConnect reporting data have been resolved. Processing has returned to normal and all data is up to date. We apologize for any inconvenience this may have caused.
IDENTIFIED
5 days ago - at 04/23/2026 04:06PM
We have identified the cause of the delays affecting insights and ActivConnect reporting data for some accounts. Our engineering team is actively working on a resolution. We will provide further updates as progress is made.
INVESTIGATING
5 days ago - at 04/23/2026 03:09PM
Some users may be experiencing delays in insights and ActivConnect reporting data. Our engineering team is looking into the issue.
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