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Outage in ActivTrak

Delayed Screenshot Data Ingestion

Resolved Minor
May 07, 2026 - Started 5 days ago - Lasted about 23 hours
Official incident page

Incident Report

Summary AI Generated

ActivTrak experienced delays in screenshot data collection that affected some users for approximately 22.6 hours. The engineering team identified the root cause and implemented a fix. The incident was fully resolved after a monitoring period to ensure the fix was effective.

Some users may be experiencing delays with data collection of screenshots. Our engineering team is looking into the issue.

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 05/08/2026 01:48PM

This incident has been resolved.

MONITORING 5 days ago - at 05/07/2026 06:30PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 5 days ago - at 05/07/2026 03:24PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 5 days ago - at 05/07/2026 03:15PM

Some users may be experiencing delays with data collection of screenshots. Our engineering team is looking into the issue.

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