Outage in Ada

Greetings Failing to Display for Generative Clients

Resolved Major
October 02, 2024 - Started 3 months ago - Lasted 40 minutes
Official incident page

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Outage Details

Title: Greetings Failing to Display for Generative Clients Issue: Greetings are failing to display when a chatter opens a generative bot, resulting in a blank chat greeting. Who it affects: This is a Generative-Only issue.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/02/2024 06:23PM

This incident has been resolved.

MONITORING 3 months ago - at 10/02/2024 05:54PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 months ago - at 10/02/2024 05:54PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 months ago - at 10/02/2024 05:44PM

Title: Greetings Failing to Display for Generative Clients
Issue: Greetings are failing to display when a chatter opens a generative bot, resulting in a blank chat greeting.
Who it affects: This is a Generative-Only issue.

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