Outage in Adaptavist
Intermittent caching errors causing app settings to temporarily revert to default values in some cases
Resolved MinorIncident Report
Between 09:45 on 15/06/2026 and 09:14 on 16/06/2026 (UTC), intermittent caching errors caused ScriptRunner to temporarily fall back to default app settings for some customers. This may have affected scheduled job timing (defaulting to UTC), script timezones, and admin notification behaviour. We have identified the cause and are deploying a fix.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 06/16/2026 02:55PM
Our monitoring has confirmed the fix has worked.
We’ll continue reviewing the incident to help prevent recurrence.
Once more, we apologise for any inconvenience caused and thank you for your patience.
MONITORING
about 1 month ago - at 06/16/2026 12:31PM
A fix has been deployed and affected settings have returned to normal. We will continue to monitor to confirm full resolution.
IDENTIFIED
about 1 month ago - at 06/16/2026 12:31PM
Between 09:45 on 15/06/2026 and 09:14 on 16/06/2026 (UTC), intermittent caching errors caused ScriptRunner to temporarily fall back to default app settings for some customers. This may have affected scheduled job timing (defaulting to UTC), script timezones, and admin notification behaviour. We have identified the cause and are deploying a fix.
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