Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in Adaptavist

Workflow edit page falling to load

Major
September 30, 2026 - Started 3 days ago
Official incident page

Incident Report

Summary AI Generated

A minor incident occurred with Adaptavist's ScriptRunner Service, where the workflow edit page failed to load. The issue was investigated and resolved within 8 minutes.

We are investigating issues with the workflow edit page not loading.
Components affected
Adaptavist ScriptRunner Service

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
IDENTIFIED about 24 hours ago - at 10/02/2026 09:42AM

We are still continuing to work on a fix for this issue and advise any customers affected by this issue to use the workaround provided in our previous update.

We apologise for any inconvenience caused by this issue.

IDENTIFIED 1 day ago - at 10/01/2026 03:55PM

We are continuing to work on a fix for this issue that prevents workflows with large scripts from loading.
We advise all customers experiencing this issue to edit the affected post function using the Workflows Admin page. Once on this page, we advise you to copy the script and add it to Script Manager as a script file. After doing this, you can then replace the inline script with the script file, which will reduce the post function size and allow it to start loading correctly again in the Jira Workflow.

IDENTIFIED 2 days ago - at 10/01/2026 01:49PM

We have identified the issue and isolated it to the post functions with very large scripts. Affected users can continue to edit scripts using the Script Runner Workflows page. Our team is actively working on a solution. We apologise for the inconvenience and appreciate your patience.

IDENTIFIED 3 days ago - at 09/30/2026 10:19AM

We have identified the issue and have reported it to Atlassian to resolve it. We will update this page when there is a change.

INVESTIGATING 3 days ago - at 09/30/2026 09:26AM

We are investigating issues with the workflow edit page not loading.

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook