Outage in Adapty
WEB dashboard login failure
Resolved MinorIncident Report
We have deployed a fix for an issue that prevented approximately 160 accounts from signing in to the dashboard.
SDK and event processing have been operating normally throughout the incident — only dashboard sign-in for the affected accounts was impacted.
We are now monitoring application logs to confirm the fix is fully resolving the issue, and will post another update shortly.
Components affected
Adapty DashboardTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
18 days ago - at 05/13/2026 09:27PM
Monitoring has confirmed that the errors are no longer occurring. All previously affected accounts are able to sign in to the dashboard normally. SDK and event processing were unaffected throughout the incident.
Marking this incident as resolved. Thank you for your patience.
MONITORING
18 days ago - at 05/13/2026 09:22PM
We have deployed a fix for an issue that prevented approximately 160 accounts from signing in to the dashboard.
SDK and event processing have been operating normally throughout the incident — only dashboard sign-in for the affected accounts was impacted.
We are now monitoring application logs to confirm the fix is fully resolving the issue, and will post another update shortly.
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