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Outage in Addgene

Issue with token auth

Resolved Major
June 18, 2024 - Started over 1 year ago - Lasted about 5 hours
Official incident page

Incident Report

The issue has been identified and a fix is being implemented.

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/18/2024 08:57PM

We will continue to monitor the situation, but we believe this issue is now resolved.

Thank you again for your patience. We apologize for any difficulties this caused you.

MONITORING over 1 year ago - at 06/18/2024 08:29PM

We have deployed a fix and we are watching to verify the issue is fully resolved.

Thank you for your patience.

IDENTIFIED over 1 year ago - at 06/18/2024 07:05PM

We are continuing to validate the fix and hope to deploy it soon.

More updates to follow.

IDENTIFIED over 1 year ago - at 06/18/2024 04:19PM

The issue has been identified and a fix is being implemented.

Latest Addgene outages

Logins failing - about 1 month ago
Websites not loading - 3 months ago
Degraded services - 4 months ago

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