iTimekeep Connection Errors

Resolved - The errors affecting some iTimekeep users in the UK, including difficulty loading timecards and connection errors, have been resolved. The issue was traced to an unresponsive process on one of the servers supporting UK users, and a rolling restart of the affected service restored normal operation. We will continue to monitor closely.

Our cloud and development teams are continuing to investigate the errors affecting iTimekeep users in the UK, including difficulty loading timecards and connection errors. The cause has not yet been identified. Further updates will be posted here in an hour or as soon as they become available.

We are aware that iTimekeep users in the UK are experiencing errors, including difficulty loading timecards and connection errors. Our teams are actively investigating. Further updates will be posted here as they become available.