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Outage in Adjust

Ad Revenue delay

Resolved Minor
April 28, 2025 - Started 10 months ago - Lasted 4 days
Official incident page

Incident Report

We are currently experiencing a delay in Ad Revenue reporting. The engineering team is investigating and actively working on resolving the issue. This disruption has no impact on any of the attribution data with Adjust, including any of your active advertising campaigns. All raw data exports including real-time callbacks and CSV uploads, both to your own BIs and to partners, will function as normal.

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 05/02/2025 08:15AM

This incident has been resolved. We would like to sincerely apologize for the disruption and to thank you for your patience while we worked on a solution. Please contact your Adjust representative or support@adjust.com with any additional questions.

MONITORING 10 months ago - at 04/30/2025 03:16PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 10 months ago - at 04/29/2025 12:56PM

We are currently experiencing a delay in Ad Revenue reporting. The engineering team is actively working on resolving the issue, once resolved, all data will be processed accordingly.
This disruption has no impact on any of the attribution data with Adjust, including any of your active advertising campaigns. All raw data exports including real-time callbacks and CSV uploads, both to your own BIs and to partners, will function as normal.

INVESTIGATING 10 months ago - at 04/29/2025 12:55PM

We are currently experiencing a delay in Ad Revenue reporting. The engineering team is investigating and actively working on resolving the issue.
This disruption has no impact on any of the attribution data with Adjust, including any of your active advertising campaigns. All raw data exports including real-time callbacks and CSV uploads, both to your own BIs and to partners, will function as normal.

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