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Outage in Adjust

Missing Ad Spend data and missing tracker names in reports

Resolved Minor
June 05, 2026 - Started 6 days ago - Lasted about 6 hours
Official incident page

Incident Report

Summary AI Generated

Adjust experienced reporting issues where Ad Spend data was missing for all clients using cron schedules (affecting yesterday's and current day's data) and tracker names were intermittently missing from reports, while clients using custom schedules remained unaffected. The incident lasted 6.3 hours and was resolved after the team identified the root cause, implemented a fix, and successfully restored the missing Ad Spend data and tracker name display issues.

We are currently investigating several reporting issues. Ad Spend data is missing for all clients using cron schedules, affecting part of yesterday's data and today's data, while clients using custom schedules via the Scheduling Service appear to be unaffected. We are also observing intermittent cases of missing tracker names in reports.

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Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 06/05/2026 11:24AM

This incident has been resolved.

IDENTIFIED 6 days ago - at 06/05/2026 07:13AM

We have successfully restored the majority of the missing Ad Spend data and resolved the intermittent issue with missing tracker names in reports. Our team is actively working to restore the remaining Ad Spend data.

IDENTIFIED 6 days ago - at 06/05/2026 06:30AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 6 days ago - at 06/05/2026 05:05AM

We are currently investigating several reporting issues. Ad Spend data is missing for all clients using cron schedules, affecting part of yesterday's data and today's data, while clients using custom schedules via the Scheduling Service appear to be unaffected. We are also observing intermittent cases of missing tracker names in reports.

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