Outage in Admincontrol

Service disruption - AI Search and AI Assistant

Resolved Major

January 27, 2026 - Started 17 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently experiencing a service disruption. This is affecting AI Search and AI Assistant and users will experience unavailability for these features The issues are related to the Azure issues impacting Azure OpenAI in the Sweden Central region https://azure.status.microsoft/en-us/status We will provide updates as soon as new information is available to us.

Components affected

Admincontrol Portal search

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Latest Updates ( sorted recent to last )

RESOLVED 17 days ago - at 01/27/2026 04:19PM

The incident has been resolved and we have returned to normal service.

We apologise for the potential impact on your business caused by this incident.

IDENTIFIED 17 days ago - at 01/27/2026 02:22PM

We are currently experiencing a service disruption. This is affecting AI Search and AI Assistant and users will experience unavailability for these features

The issues are related to the Azure issues impacting Azure OpenAI in the Sweden Central region https://azure.status.microsoft/en-us/status

We will provide updates as soon as new information is available to us.

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